ARTISTRY FAIR SELLER GUIDELINES

Artistry Fair was built to celebrate the individuality and humanity of artistry. We believe that the people creating should keep what they earn, and that patrons deserve authentic pieces with a real human story behind them. To preserve the integrity of our community and protect your digital storefront, every seller on the platform must follow these guidelines.

What Makes a Product "Handmade"?

We want patrons to shop with confidence. An item qualifies as handmade on Artistry Fair when it meets these core tenets:

— Created by You: The item must be designed and physically constructed by you personally, or under your direct, close supervision in a small-studio environment

— Traditional or Modern Crafting Techniques: Whether you use an ancient woodworking chisel, your grandparent’s sewing machine, or a modern 3D printer to construct an original design, the human element must guide the process

— Limited Production: Your work is handmade art, not a factory run. Goods must be produced in small batches or made-to-order, rather than rolling off an automated mass-production assembly line

— Originality Matters: Your items should reflect original concepts, patterns you own, or display a significant artistic modification of existing materials

Application and Shop Verification

Artistry Fair supports humans making and shopping for handmade art. We do not support drop-shipping, reselling, or AI-generated work (see next section for more specifics on what we do not allow). To uphold our commitment to transparency and to handmade, every seller application is reviewed and verified by our support team within 3 business days. For your shop to go live and maintain active status, you must provide: 

— Workspace Verification: Photographs of your studio, craft desk, workshop, or workspace 

— A Statement About Your Creative Process: A short written description and sample work-in-progress photos showing how raw components become finished art

— Material Integrity: Identify the primary materials you use and where you source them from

What We Do Not Allow

To preserve the integrity of our community, and to maintain a safe, welcoming, and legally sound creative environment, the following items are strictly prohibited from being listed or sold on Artistry Fair:

— Drop-Shipping & Reselling: You cannot list items that you did not design and make yourself. Shipping a product from an outside commercial warehouse, mass-distributor, or overseas marketplace directly to a customer on your behalf is strictly banned. Reselling items and claiming them as your own, unless there has been significant artistic modification (i.e., made from recycled materials or upcycling yourself) is prohibited

— Mass-Produced or Imported Goods: Standard wholesale commercial stock, bulk commercial components sold as finished goods, and unaltered factory items are not allowed

— Regulated Consumables & Hazards: We do not allow the sale of alcohol, tobacco, vaping products, weapons, illegal substances, or home-mixed medical/health remedies

— Dangerous Materials: Explosive items, flammable liquids (outside of properly wicked, standalone decorative candles), and uninspected toxic chemical mixtures are prohibited

— AI-Generated Work: We do not permit items or designs that were generated by artificial intelligence

Community Standards & Review Policies

Our digital marketplace operates much like a physical one: respect, kindness, and direct communication are required to keep the community healthy.

— Honest Reviews: Reviews are meant for honest transaction feedback. We do not tolerate review extortion (where a patron threatens a negative review to force a free item or cash refund) or retaliatory behavior

— Safe Communications: Messages between patrons and sellers must remain free of harassment, vulgarity, hate speech, or spamming behaviors. We reserve the right to review flagged messages and suspend accounts violating this baseline

— Platform Misuse: In the event that concerns arise regarding potential misuse of the platform or violation of Artistry Fair guidelines, you agree to cooperate with our support team. We will evaluate such claims on a case-by-case basis, during which time you may be asked to supply additional information within a reasonable timeframe (up to 14 business days). If you are unable to cooperate with support during this time your shop and subscription may be subject to suspension

Intellectual Property & Copyright

We respect original creative expression and expect our sellers to do the same. As an independent business owner and the legal Merchant of Record for your shop, you are entirely responsible for ensuring your listings do not violate anyone else's intellectual property.

Respecting Trademarks and Copyrights

You may not use copyrighted characters, corporate logos, trademarked brand names, or protected artistic designs belonging to third parties without express written legal permission from the owner.

How to Report Infringement (DMCA Notice)

Artistry Fair complies with the Digital Millennium Copyright Act (DMCA). If you believe an item on our platform infringes your rights, email with the following:

1. Identification of the original copyrighted work being infringed

2. The exact URL of the infringing listing on Artistry Fair

3. Your name, address, email address, and phone number

4. A statement that you believe in good faith the disputed use is not authorized by the copyright owner, its agent, or the law

5. A statement made under penalty of perjury that the information is accurate and that you are the authorized copyright holder or legal representative

6. Your physical or electronic signature

Our Protocol Upon Receiving a Notice

When we receive a valid DMCA notice we will remove or disable access to the infringing listing and notify the seller with a copy of the claim.

Seller Counter-Notice

If you believe your listing was removed in error or that you hold full legal authorization, you may file a counter-notice by emailing . Your counter-notice must include your name, address, the listing URL, a statement under penalty of perjury that the removal was an error, and your consent to local federal court jurisdiction. If the original claimant does not file a formal lawsuit within 10–14 business days, we will restore your listing.

Shipping, Fulfillment & Returns

Because patrons pay you directly, you are entirely responsible for fulfilling your orders safely and appropriately and for managing your own customer relationships.

— Honoring Processing Times: You must fulfill and ship items within the estimated processing windows displayed on your shop and product pages. If an unexpected delay occurs, you must message the patron as soon as possible to update them

— Mandatory Tracking: To protect your shop from payment fraud, you must upload a valid shipping tracking number (USPS, UPS, FedEx, etc.) to the order panel as soon as a package is handed to the carrier. Mandatory tracking is unnecessary for local artist-to-patron hand delivery

— Your Shop Return Policy: You have the freedom to set your own return, exchange, and cancellation rules (i.e., accepting returns within 14 days or marking custom pieces as final sale). Your specific rules must be clearly displayed on your shop and product pages. Patrons are bound by your posted policy

— Damaged or Missing Packages: If a patron contacts you regarding a damaged item or a lost shipment, you must work with them in good faith to issue a replacement or process a refund through your Stripe dashboard

Contact

General inquiries: support@artistryfair.com 

Intellectual property reporting: copyright@artistryfair.com